Returns & Exchanges
At Fragrantika, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account portal or enter your order number on our returns page to select the items you wish to send back.
Prepare the Package
Ensure items are in their original, unused condition and include all packaging. Securely seal the box and attach the provided prepaid shipping label.
Ship the Items
Drop off your package at any authorized carrier location. Keep your tracking number handy to monitor the status of your return shipment.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing